Industries

Mining and Resources

Aeris Networks is an IT support company that collaborates with leading miners across Australia, providing onsite and remote IT support and monitoring services.

Our expert IT engineers have extensive experience in the mining sector, including companies spanning the full breadth of exploration through to producers. We understand that mining companies operating in remote locations rely heavily on digital technology.

That’s why we offer reliable IT solutions to mine sites in regional Australia and beyond.

Our services allow you to focus on your core business of mining while reaping the benefits of up-to-date equipment, expertise, and technology without having to worry about maintaining it.

By partnering with Aeris Networks, you gain a competitive edge in the mining industry. We offer proactive mining IT support and technology solutions, 24/7 monitoring, and remote and on-site IT support services.

Our team works with you to help achieve and maximize your strategic goals while also helping you understand the business impact of your technology decisions. Don’t waste your time trying to figure out the best new software and hardware options to improve productivity and reduce your risk.

At Aeris Networks, we have a team of experienced IT specialists who can offer you a wide range of services for your mining company, such as:

  • Our IT security and compliance solutions empower organisations by mitigating risks, ensuring legal adherence, enhancing reputation, and driving operational efficiency. Prioritising these measures not only saves costs but also provides a competitive edge in today’s digital landscape.

  • Making informed decisions about technology solutions is critical for a business’s success. Our team can expertly guide your business in selecting the most suitable options tailored to your unique requirements and objectives.

  • When it comes to mission-critical systems, ensuring their reliability and availability is paramount. Our remote monitoring and management tools, combined with our proactive approach ensures that your operations are always up and running. You can rest assured that your essential systems are in capable hands.

  • We offer unified communication systems that integrate voice, video, and messaging into a single platform.

  • Our comprehensive backup and recovery solution ensures your business remains resilient, even in the face of unforeseen challenges.

  • Need a solution for your remote workers. We can create secure and flexible VPN connections for your devices and users, no matter where they are. We can integrate with various operating systems and solutions, such as the Azure conditional access platform, to enforce multifactor authentication (MFA), device compliance, or a combination of the two. We can also customise your network and security settings, such as tunnel policies, to ensure that your data is protected. Our solution supports server resilience and load balancing, so you can enjoy uninterrupted connectivity to your corporate resources.

  • We can keep you up-to-date with changing technology by providing advice and technology solutions to improve your productivity, efficiency and security.

  • We provide cloud and hosting solutions that allow you to store, manage, and access your data on remote servers over the internet.

  • Our Managed IT support package is built on an industry-standard framework that ensures we meet our promised Service Level Agreements while maintaining high standards of incident response and timely resolution.

  • We provide a range of services to help you achieve optimal wireless network performance, including high-density wireless network design and optimization, Wi-Fi performance analysis and troubleshooting, network security and risk assessment, wireless network site surveys, network monitoring and support, vendor selection and management, and project management and implementation services.

  • We can provide solutions that are fast and secure, even in the most remote areas.

Partners

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