Services
Managed Services
At Aeris Networks, we understand that businesses require technology to operate efficiently.
However, building an in-house IT team to support these technologies can be both expensive and often unfeasible. Our team of industry-qualified professionals can provide you with the necessary skills to help support and maintain your technology, allowing you and your employees to focus on your business.Our Managed IT support package is built on an industry-standard framework that ensures we meet our promised Service Level Agreements while maintaining high standards of incident response and timely resolution.
By partnering with Aeris Networks for Managed IT support, you’ll receive all the following services at a fixed monthly fee that helps you keep within your budget:
Team of industry-qualified professionals
Perth-based Helpdesk
Service Level Agreements
Unlimited remote support
Scheduled onsite visits
24/7 monitoring of desktops, servers, and network
Proactive maintenance and patch management
Microsoft 365 Care plan
Managed Next-Gen Network Security
Managed Next-Gen Endpoint Security
Managed Onsite backups
Managed Offsite local cloud backups
Asset Management
Vendor Management
We believe in the importance of professional development and ensure our team receives regular training and holds the necessary industry qualifications to allow us to support your business.
Outsourcing the management of your IT needs to Aeris Networks provides you with a team dedicated to delivering the most comprehensive support for your technology needs while building a long-lasting partnership founded on confidence and trust.
