Managed Services

Managed IT  Services​

Everyone has experienced technology fatigue and it almost always occurs when deadlines are due.  Our Managed IT Support package is designed to help our clients maximise their technology while simplifying the ongoing support and maintenance of their IT investments.

Why Managed IT Services from Aeris Networks?

At Aeris Networks we understand that businesses require technology and building an in-house IT team to support these technologies can be both expensive and often unfeasible. Our team of industry qualified professionals can provide you the necessary skills to help support and maintain your technology allowing you and your employees to focus on your business. 

Our Managed IT support package is built on an industry standard framework that ensures we meet our promised Service Level Agreements while maintaining high standards of incident response and focus on timely resolution.

Being an Aeris Networks Managed IT partner provides you with all the below at a fixed monthly fee that helps you keep within your budget.

  • Team of industry qualified professionals
  • Perth based Helpdesk
  • Service Level Agreements
  • Unlimited remote support, onsite as needed
  • Scheduled onsite visits
  • 24/7 Monitoring of Desktops, Servers, Network
  • Proactive maintenance and patch management
  • Office 365 Care plan
  • Managed Next-Gen Network Security
  • Managed Next-Gen Endpoint Security
  • Managed Onsite backups
  • Managed Offsite local cloud backups
  • Asset Management
  • Vendor Management

We believe in the importance of professional development and ensure our team receive regular training and hold the necessary industry qualifications to allow us to support your business.

Outsourcing the management of your IT needs to Aeris Networks provides you with a team dedicated to delivering the most comprehensive support for your technology needs while building a long lasting partnership founded on confidence and trust.

At Aeris Networks we take care of the small things, so the big things take care of themselves; that’s technology done right!

Education specific IT strategy, training and project services for all areas of education, supporting teachers, staff and students in making the most of the latest technology.
Providing migration services, training, ongoing maintenance and general support for your Office 365 implementation.
Developing long term IT strategies with our clients to help drive their business and improve productivity whilst taking a balanced approach with cloud and on premise technology.
Managed services for your business IT, taking the headache out of managing your cloud, on premise and line of business systems.
Next generation security solutions taking on the latest cyber threats to protect your business.
Comprehensive cloud and on-premise backup solutions, protecting your data end to end.

Interested in our Services